The Global Role of E-Learning in Empowering Micro, Small, and Medium Enterprises: An Indian Perspective

Raman Vengatesan and Pragadeeswaran Shanmugavelu ()
Additional contact information
Raman Vengatesan: Annamalai University, Department of Business Administration, Faculty of Arts
Pragadeeswaran Shanmugavelu: Annamalai University, Department of Business Administration, Faculty of Arts

A chapter in Business and Sustainable Development in a Globalized and Digitalized Era, 2026, pp 487-506 from Springer

Abstract: Abstract This study examines e-learning as a catalyst for empowering MSMEs globally, focusing on India, where MSMEs contribute 30% to GDP and employ 111 million people. Using literature analysis, primary data, and a case study of Ramana Foods (Tamil Nadu, India), it reveals post-pandemic growth in digital learning, especially in developing economies. Structured e-learning interventions improved operational efficiency (70% of MSMEs reported productivity gains), skill development, and crisis resilience. Ramana Foods achieved an 18.5% waste reduction through blended training. Key challenges include infrastructure gaps, generic content, and low digital literacy, particularly in rural areas. Regression analysis confirmed a positive link between e-learning and business growth, including revenue increases. The study recommends policy incentives, vernacular content co-creation, and infrastructure investment. With institutional support and entrepreneurial orientation, e-learning serves as a strategic driver for inclusive growth, gender participation, and competitiveness in the digital economy, rather than merely a training tool (147 words).

Keywords: E-Learning; MSME Development; Digital Transformation; Entrepreneurial Training; Inclusive Growth; Global Competitiveness; Blended Learning; Skill Development; Crisis Resilience; Sustainable Growth; Rural Enterprises; Digital Literacy; Policy Incentives; Gender Inclusion; Innovation Capacity; India (search for similar items in EconPapers)
Date: 2026
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-032-29346-6_24

Ordering information: This item can be ordered from
http://www.springer.com/9783032293466

DOI: 10.1007/978-3-032-29346-6_24

Access Statistics for this chapter

More chapters in Springer Proceedings in Business and Economics from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().