Human Resource Management Practices: A Case of Telecommunication Company in the United Arab Emirates

Rommel Pilapil Sergio (), Louis Jos Moyalan, Hadi Ramadan Al-Ali and Mana Mohammed Bannai
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Rommel Pilapil Sergio: Canadian University of Dubai
Louis Jos Moyalan: Canadian University of Dubai
Hadi Ramadan Al-Ali: Canadian University of Dubai
Mana Mohammed Bannai: Canadian University of Dubai

Chapter Chapter 38 in Leadership, Innovation and Entrepreneurship as Driving Forces of the Global Economy, 2017, pp 437-444 from Springer

Abstract: Abstract Human resource management (HRM) plays a critical role in any organization. It attributes to the fact that human resources are the most important asset an organization has. Employees are mandated to transform company strategies and goals into tangible outcome and for this reason, they provide a source of competitive advantage to an organization. The study utilized case study method by describing the HR practices that includes career and development programs, employee performance and evaluation system, and staffing functions of a telecommunication company in the UAE through an interview with the HR manager. The purposively selected telecommunication company has claimed to have achieved tremendous success due to its strong leadership and commitment to quality. Although the company has made strides in its HR practices, there is a need to improve to maximize the potential of its workforce.

Keywords: Human resource management practices; Telecommunication company; United Arab Emirates (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-319-43434-6_38

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DOI: 10.1007/978-3-319-43434-6_38

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