Mapping Business-Aligned IT Perspective Patterns: A Practice in Public Service Organization

Dian Indrayani Jambari () and Siti Suhaila Abdul Hamid ()
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Dian Indrayani Jambari: Universiti Kebangsaan Malaysia
Siti Suhaila Abdul Hamid: Kolej Yayasan Pendidikan Cheras

Chapter Chapter 9 in Leadership, Innovation and Entrepreneurship as Driving Forces of the Global Economy, 2017, pp 101-109 from Springer

Abstract: Abstract The articulation of business-IT strategic alignment includes its representation as strategic knowledge for organization to shape the best strategic plan. Although the complexity affects generally any organization, special concern is paramount on the business-IT strategic alignment in public service organization as efficiency of its business is fundamental to serve the best to the public. The efficiency is achievable through a well-aligned IT to business strategy. Hence, this study investigates the articulation of the alignment patterns through mapping the business-aligned IT according to public service organization’s strategic domains. The motivation is to identify and analyze the business-IT strategic alignment patterns as a significant factor to support strategic alignment evaluation. The alignment perspective patterns are mapped on a matrix developed from concepts in strategic alignment model. The established perspective patterns are valuable as an influential aspect in the re-strategy effort to increase the effectiveness of the public service performance.

Keywords: Business-aligned IT; Alignment mapping; Alignment pattern; Public service (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-319-43434-6_9

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DOI: 10.1007/978-3-319-43434-6_9

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