Organizational Agility in Creating Dynamic Capability as an Adaptive Strategy in the Era of Industry 4.0: An Empirical Study of the Outsourcing Industry in Sri Lanka

D. M. R. Dissanayake, S. Mathur (), U. J. Mirando and B. N. Premarajan
Additional contact information
D. M. R. Dissanayake: University of Kelaniya
S. Mathur: Amity University Noida
U. J. Mirando: University of Kelaniya
B. N. Premarajan: London School of Commerce, University of Wales

A chapter in New Paradigms of Business Management in the Era of Analytics, Sustainability and Innovation, 2025, pp 1-16 from Springer

Abstract: Abstract The outsourcing industry is one of the most critical industries in Sri Lanka, contributing significantly to the country's economy. The study aims to explore whether organizational agility can create dynamic capability as an adaptive strategy in the era of Industry 4.0 and identify the factors that mediate this relationship. The study employed a quantitative research design, and data was collected from 208 employees of outsourcing companies in Sri Lanka using a self-administered questionnaire. The collected data was analyzed using various statistical techniques, including reliability analysis, descriptive statistics, correlation analysis, and regression analysis. The findings of the study revealed that organizational agility has a significant positive effect on dynamic capability. Furthermore, the study found that information technology capability mediates the relationship between organizational agility and dynamic capability. The results of the study suggest that organizations should focus on developing agility and IT capabilities to create dynamic capabilities and remain competitive in the era of Industry 4.0. The study's implications are significant, as it provides valuable insights for outsourcing companies in Sri Lanka to develop their capabilities to remain competitive in the rapidly changing business environment. Additionally, the study contributes to the literature on organizational agility, dynamic capability, and Industry 4.0 by providing empirical evidence on the relationship between these constructs. The study provides a comprehensive understanding of the impact of organizational agility on dynamic capability in the outsourcing industry in Sri Lanka. The study's findings have significant implications for practitioners and policymakers in the outsourcing industry and other industries that are facing similar challenges in the era of Industry 4.0.

Keywords: Dynamic capability; Industry 4.0; Organizational agility; Outsourcing industry; Sri Lanka (search for similar items in EconPapers)
Date: 2025
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-981-97-7030-4_1

Ordering information: This item can be ordered from
http://www.springer.com/9789819770304

DOI: 10.1007/978-981-97-7030-4_1

Access Statistics for this chapter

More chapters in Springer Proceedings in Business and Economics from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().