We Feel Lonely, and in This, We Are Connected: Workplace Loneliness and Organizational Citizenship Behavior

Vaishali Jadon () and Abhijeet Tewary ()
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Vaishali Jadon: Institute of Management Technology
Abhijeet Tewary: Institute of Management Technology

Chapter Chapter 47 in Digital Economy Post COVID-19 Era, 2023, pp 747-759 from Springer

Abstract: Abstract Workplace loneliness has an unpleasant influence on the workforce and organizations. Even though it is a persistent problem, it needs more consideration in organization studies. In this study, we address this gap from the lens of social exchange theory. We examined how workplace loneliness is associated with organizational citizenship behavior. We also examine how affective organizational commitment mediates the relationship between workplace loneliness and the organizational citizenship behavior of an employee. The study provides valuable recommendations for organizations and managers to lower the perceived feeling of workplace loneliness.

Keywords: Workplace loneliness; Affective organizational commitment; Organizational citizenship behavior; Inclusive leadership; Social exchange theory (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-981-99-0197-5_47

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DOI: 10.1007/978-981-99-0197-5_47

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