Scoping Review of Crowdsourcing Literature: Insights for IS Research

Dorit Nevo and Julia Kotlarsky ()
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Dorit Nevo: Rensselaer Polytechnic Institute Troy
Julia Kotlarsky: The University of Auckland

A chapter in Information Systems Outsourcing, 2020, pp 361-386 from Springer

Abstract: Abstract Fueled by the growth of Internet-based platforms that provided its technological foundation, and the need for an agile and uniquely skilled workforce, crowdsourcing has grown from the grassroots. Initially linked to more mature concepts such as open innovation and outsourcing, it is slowly developing into its own phenomenon, with a growing body of research investigating its many aspects. To gain insight into the crowdsourcing phenomenon, this chapter thoroughly reviews the literature to identify both areas of saturation and gaps, with a focus on the implications for IS research. Pulling together knowledge on specific aspects of crowdsourcing, we offer a scoping review that provides high-level picture of the current literature. Through this review, we identify key themes that emerge out of the many applications of crowdsourcing, and synthesize the literature to chart a more focused research path moving forward.

Keywords: Crowdsourcing; Literature review; Tournament; Micro-tasking; Sourcing; Platform (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prochp:978-3-030-45819-5_15

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DOI: 10.1007/978-3-030-45819-5_15

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