Towards an Understanding of Scaling the Software Robot Implementation

Corinna Rutschi () and Jens Dibbern ()
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Corinna Rutschi: University of Bern
Jens Dibbern: University of Bern

A chapter in Information Systems Outsourcing, 2020, pp 453-466 from Springer

Abstract: Abstract The implementation of software robots is based on the often time-consuming work carried out by the project team, which often leads to higher than expected costs and time delays. This can be made more efficient by scaling the extension of the robot’s functionalities. However, scaling can only take place once one has understood what can be scaled and to what extent. Therefore, based on an empirically illustrated theoretical conceptualization of scaling the software robot implementation, in this chapter we elaborate how scaling can be approached when implementing software robots.

Keywords: Software robots; Digital scaling; Robot implementation; Process automation; Digital transformation (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prochp:978-3-030-45819-5_18

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DOI: 10.1007/978-3-030-45819-5_18

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