Business Intelligence: Human Issues

Rimvydas Skyrius
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Rimvydas Skyrius: Vilnius University

Chapter Chapter 1 in Business Intelligence, 2021, pp 1-5 from Springer

Abstract: Abstract The stormy and kaleidoscopic development of the field of business intelligence (BI), mostly attributed to advances in information technology (IT), has created significant confusion in the area of business informing and an imbalance between IT and human issues, to the favor of the former. Early in the era of decision support systems, Feldman and March (1981) have noted a controversy between information engineering, represented by information systems (IS), and information behavior, represented by intelligence: “some strange human behavior may contain a coding of intelligence that is not adequately reflected in engineering models”. It is quite ironic that in the field of business intelligence the dominating emphasis has been made on information technology as being intelligent, while the intelligent need to be aware arises from intelligence activities of the people, and this aspect has received a lot less emphasis. The current book is a modest attempt by the author to reduce this imbalance.

Date: 2021
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DOI: 10.1007/978-3-030-67032-0_1

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