AI Agents and Business Workflow

Ken Huang ()
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Ken Huang: DistributedApps.ai

Chapter Chapter 5 in Agentic AI, 2025, pp 135-166 from Springer

Abstract: Abstract Chapter 5 explores how AI agents are revolutionizing business workflows, shifting from linear, rule-based processes to dynamic, adaptive systems. These agents leverage advanced machine learning, natural language processing, and contextual decision-making to optimize and automate tasks, ranging from routine operations to high-stakes decision-making. Through frameworks for human-AI collaboration and insights into tasks AI cannot replace, this chapter emphasizes the synergy between human expertise and AI capabilities. Real-world case studies showcase successful implementations across industries, while discussions on workforce integration and ethical considerations provide guidance for leveraging AI effectively.

Keywords: AI agents; Business workflows; Automation; Dynamic systems; Predictive analytics; Personalization; Human-AI collaboration; Ethical AI; Autonomous decision-making; AI Agent real-world case studies; Workforce transformation (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prochp:978-3-031-90026-6_5

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DOI: 10.1007/978-3-031-90026-6_5

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