IT-Support Within Facility Management in West- and Eastern Europe

Alexander Redlein () and Michael Zobl
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Alexander Redlein: Vienna University of Technology, IFM
Michael Zobl: Vienna University of Technology, IFM

A chapter in Emerging Trends in Information Systems, 2016, pp 1-10 from Springer

Abstract: Abstract Since 2005 the Vienna University of Technology (TU Vienna) analyse the IT systems that are used to support Facility Management (FM) and Real Estate processes on a yearly basis. These studies show that most of the surveyed companies use standard software (ERP) rather than graphics-oriented software (CAFM) to cover FM processes and functions. The studies also analyse which business processes are covered by these systems, the reasons for implementing these systems and the benefits of the use of these IT systems. The research is based on the Mixed Method Approach and the Mixed Model Research.

Keywords: Enterprise resource planning (ERP); Computer aided facility management (CAFM); Facility management (FM); Mixed method research (search for similar items in EconPapers)
Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prochp:978-3-319-23929-3_1

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DOI: 10.1007/978-3-319-23929-3_1

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