Business Process Crowdsourcing: Building Blocks

Nguyen Hoang Thuan ()
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Nguyen Hoang Thuan: Can Tho University of Technology

Chapter Chapter 3 in Business Process Crowdsourcing, 2019, pp 39-48 from Springer

Abstract: Abstract Business process crowdsourcing (BPC) is promising to establish repeatable crowdsourcing processes. To this end, we need an antecedent that there exist repeatable building blocks of crowdsourcing processes. This chapter analyses existing knowledge sources for synthesising the main building blocks of business process crowdsourcing. We conducted a scoping review of domain knowledge sources through a systematic process. The process retrieved 877 sources from eight bibliographic databases and finally considered 238 sources relevant to BPC. Analysing the sources, the results reveal the major building blocks of BPC. Of them, there are twelve most salient BPC building blocks supported by at least ten reviewed sources. These building blocks confirm the antecedent of BPC and properly constitute business processes of crowdsourcing. Further, the identified building blocks and synthesised knowledge provide raw materials for the next research stages reported in the rest of the book.

Keywords: Identify Building Blocks; Scoping Review; Domain Knowledge Sources; Crowdsourcing Strategy; Repeated Business Process (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prochp:978-3-319-91391-9_3

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DOI: 10.1007/978-3-319-91391-9_3

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