Research on the Use, Characteristics, and Impact of e-Commerce Product Recommendation Agents: A Review and Update for 2007–2012

Bo Xiao () and Izak Benbasat ()
Additional contact information
Bo Xiao: Shidler College of Business, University of Hawaii
Izak Benbasat: University of British Columbia

A chapter in Handbook of Strategic e-Business Management, 2014, pp 403-431 from Springer

Abstract: Abstract Five years have passed since the publication of our MISQ 2007 paper on the use, characteristics, and impact of e-commerce product recommendation agents (RAs). We are interested to learn how the research on e-commerce product RAs has progressed since then. More specifically, we are interested to find out whether the conceptual model that we have developed in our MISQ 2007 paper have received further empirical support and how the conceptual model has been extended. In this chapter, we review empirical studies on e-commerce product recommendation agents published between 2007 and 2012, particularly with respect to the theory that we have advanced in the MISQ 2007 paper. In addition, we update our original conceptual model by integrating important additional dimension(s), if any, revealed in the review of empirical studies.

Keywords: Product recommendation agents; Electronic commerce; Adoption; Consumer decision making; Social presence (search for similar items in EconPapers)
Date: 2014
References: Add references at CitEc
Citations: View citations in EconPapers (3)

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:prochp:978-3-642-39747-9_18

Ordering information: This item can be ordered from
http://www.springer.com/9783642397479

DOI: 10.1007/978-3-642-39747-9_18

Access Statistics for this chapter

More chapters in Progress in IS from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().