Ethics in e-Business: Emerging Issues and Enduring Themes

Daniel E. Palmer () and Mary Lyn Stoll ()
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Daniel E. Palmer: Kent State University, Trumbull Campus
Mary Lyn Stoll: University of Southern Indiana

A chapter in Handbook of Strategic e-Business Management, 2014, pp 865-887 from Springer

Abstract: Abstract e-business is a central element of the contemporary marketplace and models of e-business continue to evolve. While various forms of e-business offer unique opportunities for businesses to reach consumers, such practices can also raise issues of an ethical nature. In this chapter we examine and illustrate some of the ethical implications of the transformative nature of e-business. By framing these issues within the context of a general account of business ethics we show how the ethical issues involved in e-business are both related to traditional issues in business ethics and unique in their own right. In doing so, we examine several ways in which the technologies involved in e-business have intensified ethical concerns about privacy, security, and other social norms in business. A number of examples and cases are used to illustrate these ethical concerns as well. In addition to providing a theoretical framework to approach these ethical issues, we also offer some practical guidance as to how businesses can implement and maintain appropriate ethical standards to govern their e-business activities.

Keywords: Stakeholders; Privacy; Anonymity; Data-mining; Security; Biometrics (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prochp:978-3-642-39747-9_36

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DOI: 10.1007/978-3-642-39747-9_36

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