Information Technology Outsourcing: Towards Sustainable Business Value

Rudy Hirschheim and Jens Dibbern ()
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Rudy Hirschheim: Louisiana State University
Jens Dibbern: University of Bern

A chapter in Information Systems Outsourcing, 2014, pp 1-19 from Springer

Abstract: Abstract This book attempts to synthesize research that contributes to a better understanding of how to reach sustainable business value through information systems (IS) outsourcing. Important topics in this realm are how IS outsourcing can contribute to innovation, how it can be dynamically governed, how to cope with its increasing complexity through multi-vendor arrangements, how service quality standards can be met, how corporate social responsibility can be upheld, and how to cope with increasing demands of internationalization and new sourcing models, such as crowdsourcing and platform-based cooperation. These issues are viewed from either the client or vendor perspective, or both. The book should be of interest to all academics and students in the fields of Information Systems, Management, and Organization as well as corporate executives and professionals who seek a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing.

Keywords: Information Technology; Social Capital; Information System; Multiple Client; Electronic Data System (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prochp:978-3-662-43820-6_1

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DOI: 10.1007/978-3-662-43820-6_1

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