Towards Understanding Knowledge Integration in Multi-Sourcing Engagements

Xiaowei Jin (), Julia Kotlarsky () and Ilan Oshri ()
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Xiaowei Jin: Loughborough School of Business and Economics
Julia Kotlarsky: Aston University
Ilan Oshri: Loughborough School of Business and Economics

A chapter in Information Systems Outsourcing, 2014, pp 273-287 from Springer

Abstract: Abstract Nowadays organizations are increasingly outsourcing interdependent business processes and IT services to multiple vendors. While practiced broadly, the multi-sourcing model still presents major challenges to both client and vendor firms. In particular, firms struggle with the integration of knowledge between the client firm and providers of interdependent services. Building on the extant literature, this paper develops an integrative view on knowledge integration in multi-sourcing contexts.

Keywords: Multi-sourcing; Knowledge integration; Coordination; Outsourcing; Knowledge boundaries (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prochp:978-3-662-43820-6_11

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DOI: 10.1007/978-3-662-43820-6_11

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