Building Incident-Centric Knowledge Graphs: Enhancing Crisis Management with Data-Driven Insights

Hannah Schuster (), Amin Anjomshoaa () and Axel Polleres ()
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Hannah Schuster: Vienna University of Economics and Business, Department of Information Systems and Operations Management
Amin Anjomshoaa: Vienna University of Economics and Business, Department of Information Systems and Operations Management
Axel Polleres: Vienna University of Economics and Business, Department of Information Systems and Operations Management

A chapter in Dynamics of Disasters, 2026, pp 101-111 from Springer

Abstract: Abstract Data plays a critical role in crisis response and intervention efforts by providing decision-makers with timely, accurate, and actionable information. During a crisis, various data resources are required, typically provided by different stakeholders. To this end, Knowledge Graphs can gather pertinent information for crisis management purposes and offer a comprehensive and collective view of urban infrastructure, service networks, and other relevant information. Given that the relevant data will be provided incrementally, we propose an agile approach for constructing incident knowledge graphs, considering different service providers’ specific views. This paper presents a top-level crisis management knowledge graph for Austria, serving as a central repository for crisis-related information, and outlines the methodology for developing incident-based and dynamic knowledge graphs tailored to crisis management scenarios, leveraging pertinent contextual and spatial data.

Keywords: Disaster management; Knowledge graph; Decision support (search for similar items in EconPapers)
Date: 2026
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DOI: 10.1007/978-3-032-08606-8_8

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