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Process Design

Steven Romero

Chapter Chapter 13 in Eliminating “Us and Them”, 2011, pp 127-136 from Springer

Abstract: Abstract Identifying the processes of the enterprise is the first step to becoming process-centric. Dr. Michael Hammer insisted every enterprise, no matter how big, has seven to eight core processes. He was able to work with several companies to identify these processes. Following this approach, if we look at IT as a business (have you heard that before?), then we should be able to identify its seven to eight core processes.

Keywords: Core Process; Business Goal; Project Closure; System Development Life Cycle; Customer Relationship Management Process (search for similar items in EconPapers)
Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-1-4302-3645-0_13

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DOI: 10.1007/978-1-4302-3645-0_13

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