Process-centric Values and Behaviors

Steven Romero

Chapter Chapter 21 in Eliminating “Us and Them”, 2011, pp 199-212 from Springer

Abstract: Abstract Let’s take an in depth look at the correlation I mentioned in the previous chapter: process and the values and behaviors of the T&Z program. To do so, we need to revisit the description of a process team member and map it to the values of the T&Z program.

Keywords: Team Member; Customer Commitment; Process Team; Flight Attendant; Functional Manager (search for similar items in EconPapers)
Date: 2011
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DOI: 10.1007/978-1-4302-3645-0_21

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