Cultural Context
Robert C. Brandegee
Chapter Chapter 11 in Reputation, Stock Price, and You, 2012, pp 241-248 from Springer
Abstract:
Abstract We have shown how reputation is a consequence of corporate behavior that motivates stakeholders to behave in ways that either reward or punish the corporation. We’ve argued that reputation crises—4instances in which markets punish companies—are often consequences of operational failures in one or more of the six business processes that are the pillars of reputation (Table 1-1). The factor precipitating market punishment is the magnitude of the market’s disappointment when expectations are not met.
Keywords: Business Process; Family Business; Intangible Asset; Corporate Culture; Corporate Behavior (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-1-4302-4891-0_11
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DOI: 10.1007/978-1-4302-4891-0_11
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