Literature Review

Sanjay Mohapatra
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Sanjay Mohapatra: Xavier Institute of Management

Chapter Chapter 2 in Information Theory and Best Practices in the IT Industry, 2012, pp 11-83 from Springer

Abstract: Abstract Benchmarking is defined as the process of finding, adapting and implementing outstanding practices. It includes the search for outstanding practices that lead to superior performance. It is a process of comparing agencies’ operations and performance against recognized standards and improving those operations to simulate or match the effectiveness of the standard-bearers, Bemowski (1991), Burke (2005), Camp (1989) and Delayne (2005). Also, benchmark, as a noun, refers to the numerical target or reference point for future performance resulting from such comparisons and improvements.

Keywords: Function Point; Scientific Management; Software Project; Life Cycle Stage; Productivity Improvement (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-1-4614-3043-8_2

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DOI: 10.1007/978-1-4614-3043-8_2

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