Practice Test

Thomas J. Quirk
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Thomas J. Quirk: Webster University

Chapter Appendix B in Excel 2007 for Business Statistics, 2012, pp 215-228 from Springer

Abstract: Abstract Suppose that you have been asked by the manager of the Webster Groves Subaru dealer in St. Louis to analyze the data from a recent survey of its customers. Subaru of America mails a “SERVICE EXPERIENCE SURVEY” to customers who have recently used the Service Department for their car. Let’s try your Excel skills on Item #10e of this survey (see Fig. 10.1).

Keywords: Research Hypothesis; Decimal Place; Wall Street Journal; Point Score; Frame Number (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-1-4614-3734-5_10

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DOI: 10.1007/978-1-4614-3734-5_10

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