Incrementalists and Completionists

Michael Lopp

Chapter Chapter 39 in Managing Humans, 2016, pp 245-248 from Springer

Abstract: Abstract I recently got into a war of words with a coworker regarding the proper solution to a problem with one of our products. As an aside, let me say that e-mail is never ever ever never ever the right way to resolve controversy. Too much subtlety is lost when you’re YELLING IN ALL CAPS at your program manager. Don’t waste your time solving problems in e-mail. Stand up. Walk down the hall. And look the person in the eye. You’ll live longer.

Date: 2016
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DOI: 10.1007/978-1-4842-2158-7_39

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