Introducing Salesforce Field Service

Saiteja Chatrati

Chapter Chapter 1 in Salesforce Field Service, 2023, pp 1-21 from Springer

Abstract: Abstract In its most basic form, a field service is any service provided outside the organization’s boundaries. In field service, resources are dispatched at the site to perform one-time or recurring tasks such as delivery, inspections, repairs, installation, maintenance, etc. The use cases of a field service could span anything from fixing a laundry machine at home to performing annual maintenance service of your car to repairing medical equipment at a hospital.

Date: 2023
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DOI: 10.1007/978-1-4842-9517-5_1

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