Managing Field Service Capabilities

Saiteja Chatrati

Chapter Chapter 5 in Salesforce Field Service, 2023, pp 97-151 from Springer

Abstract: Abstract In the previous chapters, you learned how to set up Salesforce Field Service for your business. In this chapter, you will understand how to leverage some of the important capabilities offered by Salesforce in detail. This chapter will also cover the dispatcher console, which helps dispatchers efficiently track their service appointments and workforce.

Date: 2023
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DOI: 10.1007/978-1-4842-9517-5_5

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