KPI Systems for PENNY Discount International

Johannes Isensee and Angelina Schulmeister
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Johannes Isensee: Horváth & Partners
Angelina Schulmeister: Horváth & Partners

A chapter in Performance Management in Retail and the Consumer Goods Industry, 2019, pp 257-268 from Springer

Abstract: Abstract This contribution illustrates the project approach and key results of the introduction of a new steering and reporting system at PENNY International. In the course of the contribution, in particular, the central cornerstones of the project approach—harmonization of key performance indicators (KPIs), harmonization of the leadership and communication processes, as well as the standardization and centralization of the management reporting—are described in detail.

Keywords: Corporate reporting; Key performance indicators; Management reporting; Performance management; Reporting concept; Penny (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-030-12730-5_17

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DOI: 10.1007/978-3-030-12730-5_17

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