Retail Clothing Returns: A Review of Key Issues

Sharon Cullinane (), Michael Browne (), Elisabeth Karlsson () and Yingli Wang ()
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Sharon Cullinane: University of Gothenburg
Michael Browne: University of Gothenburg
Elisabeth Karlsson: University of Gothenburg
Yingli Wang: Cardiff University

Chapter Chapter 16 in Contemporary Operations and Logistics, 2019, pp 301-322 from Springer

Abstract: Abstract Global online shopping has been increasing over the past decade, as new shopping formats, technology and consumer behaviour continuously interact. Return rates in this sector range from around 20–60% depending on specific product characteristics. There is very little literature (particularly of an academic nature) on either the logistics or the environmental consequences of the logistics associated with these returns. This paper addresses this gap by analysing reverse logistics in the clothing industry, the challenges it faces and its environmental consequences and suggests some policy implications.

Keywords: E-tailing; Reverse logistics; Environment impact; Clothing sector (search for similar items in EconPapers)
Date: 2019
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DOI: 10.1007/978-3-030-14493-7_16

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