Enabling Organizational Change

Richard M. Adler
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Richard M. Adler: DecisionPath

Chapter Chapter 13 in Bending the Law of Unintended Consequences, 2020, pp 215-237 from Springer

Abstract: Abstract This chapter discusses how the test drive method alleviates the disruptions that arise when businesses implement critical decisions that produce major internal changes. Section 13.1 offers a primer on organizational change. Section 13.2 presents a static conceptual model for responding effectively to imminent change. Section 13.3 describes our solution for test driving decisions to enable smooth change, which extends and animates the static model. Section 13.4 reviews test drive results from a pilot project to craft a change strategy for a highly disruptive decision to switch compensation methods. Section 13.5 summarizes the benefits of using a test drive model to help design, test, and execute change strategies. A video is available that explains and demonstrates this test drive solution.

Keywords: Simulation; Change management; Decision test drive; John Kotter; CALM; System dynamics (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-030-32714-9_13

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DOI: 10.1007/978-3-030-32714-9_13

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