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Countering Cognitive Biases

Richard M. Adler
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Richard M. Adler: DecisionPath

Chapter Chapter 6 in Bending the Law of Unintended Consequences, 2020, pp 81-94 from Springer

Abstract: Abstract This chapter lays out a strategy for defending against cognitive biases. Section 6.1 reviews leading techniques for deliberate reasoning that compensate for various cognitive biases. But selecting relevant countermeasures to a few well-known biases is not sufficient to consistently ward off the Law of Unintended Consequences (LUC). Too many biases surface at too many phases of the decision-making process to allow such an ad hoc approach. Instead, “debiasing” defenses must be integrated into the decision-making process and coordinated in a repeatable and efficient manner. Sections 6.2 and 6.3 present a strategy for managing defenses against cognitive biases that draws on checklists and process control. Section 6.4 reviews the business case for investing in systematic defenses against cognitive biases.

Keywords: Unintended consequences; Cognitive biases; Checklists; Process control (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-030-32714-9_6

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DOI: 10.1007/978-3-030-32714-9_6

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