e-Supply Chain Management in Tourism Destinations

Xinyan Zhang () and Pimtong Tavitiyaman ()
Additional contact information
Xinyan Zhang: The Hong Kong Polytechnic University
Pimtong Tavitiyaman: The Hong Kong Polytechnic University

Chapter 53 in Handbook of e-Tourism, 2022, pp 1289-1309 from Springer

Abstract: Abstract Supply chain management (SCM) was originally introduced in the early 1980s with the focus on increasing economic values in the manufacturing sector. The term has gained tremendous attention over the years. The rising focus on competitiveness and sustainability along with the fragmented nature of tourism represented as networked supply chains led to the novel perspective of tourism supply chain management (TSCM). Despite the popularity and benefits of SCM initiatives, enhanced supply chain performance has been hindered by the cost of communication and coordination among individual actors in each supply chain. Recent developments in information systems and technologies, however, have gained expectations that SCM performance will be enhanced. Research shows that information technology can enhance SCM performance by making real-time information available to the coordination process of the various supply chain actors. Therefore, e-SCM, defined as the use of information and communication technology to improve SCM operations, has been acknowledged as an outstanding topic in the supply chain literature. The purpose of this chapter is to analyze the interaction of TSCM and e-SCM. Moreover, the main contribution of this chapter is to show how research in e-SCM has evolved and to identify lines of future SCM research in the e-tourism domain.

Keywords: Tourism supply chain management (TSCM); Supply chain management (SCM); e-SCM; Digital technology; Tourism destination; Sustainable tourism (search for similar items in EconPapers)
Date: 2022
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-030-48652-5_78

Ordering information: This item can be ordered from
http://www.springer.com/9783030486525

DOI: 10.1007/978-3-030-48652-5_78

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().