New Zealand: Canterbury Tales Integrated Care in New Zealand

Brian Dolan (), Carolyn Gullery (), Greg Hamilton (), David Meates () and Richard Hamilton ()
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Brian Dolan: Director of Service Improvement, Canterbury District Health Board (CDHB); Director, Health Service 360 (UK)
Carolyn Gullery: Specialist Healthcare System Advisor, Lightfoot Solutions Group Ltd (UK)
Greg Hamilton: General Manager, Specialist Mental Health Services, CDHB
David Meates: Health System Leader
Richard Hamilton: Director of Production Planning, CDHB

Chapter Chapter 65 in Handbook Integrated Care, 2021, pp 1089-1106 from Springer

Abstract: Abstract Canterbury Health System, considered to be among to the most integrated in the world, places significant emphasis on valuing patients’ time, trusting clinicians, fostering curiosity among its staff, and applying improvement science to further enhance organisational performance. While no system can be transferred wholesale elsewhere, there are numerous lessons that can be applied for others’ learning to ‘Make it Better’ for their citizens.

Date: 2021
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DOI: 10.1007/978-3-030-69262-9_65

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