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Project Management and RPA

Sefa Soybir () and Christopher Schmidt ()
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Sefa Soybir: ifb SE
Christopher Schmidt: ifb SE

A chapter in The Digital Journey of Banking and Insurance, Volume I, 2021, pp 289-305 from Springer

Abstract: Abstract Robotic Process Automation (RPA) initiatives are mostly carried out using conventional project management methods. The following article explains project management methods in RPA projects on the basis of the four-phase model. In addition to technical aids, a distinction is made between two possible agile approaches. In order to achieve a successful process journey, the authors describe possible challenges from their project experience.

Keywords: Robotic Process Automation; RPA; Automation; Processes; Process management; Agile; Process Mining; Center of excellence; Change management; Analysis; Implementation; Integration (search for similar items in EconPapers)
Date: 2021
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DOI: 10.1007/978-3-030-78814-8_15

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