The Knab Story: How We Turned the Bank Around

Ebbe Negenman ()
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Ebbe Negenman: knab

A chapter in The Digital Journey of Banking and Insurance, Volume I, 2021, pp 35-39 from Springer

Abstract: Abstract The author shares his experience and principles in setting up a digital-only bank: Knab. Knab was established as one of the first digital banks in the Netherlands, using a greenfield approach. He addresses how Knab handles three core elements: compliance, culture, and clients first. A discussion of mistakes made and an outlook for the future summarize the article.

Keywords: Digital Bank; Greenfield Approach; Client First; Culture; Compliance; Net Promoter Score (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-030-78814-8_3

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DOI: 10.1007/978-3-030-78814-8_3

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