Processes in a Digital Environment

Marie Kristin Czwalina (), Chiara Jakobs (), Christopher Schmidt (), Matthias Jacoby () and Sebastian Geisel ()
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Marie Kristin Czwalina: ifb SE
Chiara Jakobs: ifb SE
Christopher Schmidt: ifb SE
Matthias Jacoby: ifb International AG
Sebastian Geisel: ifb SE

A chapter in The Digital Journey of Banking and Insurance, Volume II, 2021, pp 233-258 from Springer

Abstract: Abstract Disruption—DNA—Digitalization—Data. The four Ds of an effective transformation of companies providing banking and insurance services will structure this book. The “x” stands for multiplying in the spirit of the four Ds impacting and spreading into the future (4Dx – read “quadruple D multiplied”). The authors analyze three of the main process components in a digital environment (Process Engines, Process Mining, Robotic Process Automation) and assess the connections and interactions between the three. Why was the vision of an all-embracing Process Engine not fulfilled in the last two decades? Why is there no standard Process Engine or why is no vendor able to establish a leading Process Engine? The article is an introduction to the section “Process & Process Optimization (RPA).”

Keywords: Process engine; Process mining; RPA (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-030-78829-2_14

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DOI: 10.1007/978-3-030-78829-2_14

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