Hyperautomation (Automated Decision-Making as Part of RPA)

Volker Liermann (), Sangmeng Li () and Johannes Waizner ()
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Volker Liermann: ifb SE
Sangmeng Li: ifb SE
Johannes Waizner: ifb SE

A chapter in The Digital Journey of Banking and Insurance, Volume II, 2021, pp 277-293 from Springer

Abstract: Abstract Robotic Process Automation (RPA) has in recent years launched a fundamental new paradigm on how to automate and optimize processes. Practical RPA projects have been a great success but focused on the repetitive tasks always following the same patterns. Hyperautomation extends the scope to include the (algorithm-driven) decision-making in the automated process. The authors explain the ideas behind hyperautomation by discussing a specific example.

Keywords: Hyperautomation; RPA (Algorithm-Driven); Decision-making; Machine learning; Deep learning (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-030-78829-2_16

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DOI: 10.1007/978-3-030-78829-2_16

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