Management Competence for the Fourth Industrial Revolution: Integrates Multiple Systems and Processes and Seeks Continuous Improvement

Paul Turner ()
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Paul Turner: Leeds Beckett University

Chapter 10 in The Making of the Modern Manager, 2021, pp 295-326 from Springer

Abstract: Abstract Integration is the process of bringing together multiple systems or subsystems into a single whole and making sure that these subsystems function together. There is proven value in effective integration at both strategic and operational levels, and it has been recognised as an important feature of management action over time. This competence is ‘the ability to coordinate technology and human resource systems; integrate them into a coherent and meaningful whole; use them to create a competitive strategy and operations, whilst ensuring innovation and improvement in a continuous cycle’. The knowledge and skills required by this competence include an understanding of technology applications, and most importantly an understanding of the unique context within which the technology is applied. The ability to coordinate integration processes and actions through disseminating information about integration goes hand in glove with this knowledge. The attitudes and behaviours for this competence will require the manager to maintain an open mind about ideas and suggestions for integration processes and build a culture in which employees feel empowered to contribute to the process of integration.

Keywords: Integration; Technology; Technology applications; Continuous improvement (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-030-81062-7_10

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DOI: 10.1007/978-3-030-81062-7_10

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