On Board a Luxury Vessel: Demystifying the Daily Operations

Victoria Gladkikh ()
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Victoria Gladkikh: Independent Luxury Yacht Practitioner

Chapter Chapter 5 in Luxury Yachting, 2022, pp 83-98 from Springer

Abstract: Abstract This chapter reflects on the portrayal of the luxury yachting industry in the media and contrasts this with first-hand experiences from crew members actively working on yachts. It discusses the main responsibilities of the Deck, Interior and Engineering departments from a practitioner’s perspective, and addresses the following topics: transportation to and from the vessel, communications between guests and crew, serving guest requirements including tourist experiences, entertainment and water sports. This chapter stresses the importance of the crew working collaboratively once the guests are on board in order to provide the ‘seven star service’ that is expected. Based on the topics discussed and the examples given, this chapter concludes that there is not enough accurate information regarding the luxury yachting industry that is currently available to the general public. This emphasizes the need for more publications on luxury yachting that can bring a greater awareness and understanding of the industry.

Keywords: Luxury tourism; Luxury yachting; Operations; Team collaboration; Communication; Leadership (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-030-86406-4_5

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DOI: 10.1007/978-3-030-86406-4_5

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