Are PSMs Relevant in a Digital Age? Towards an Ethical Dimension

Isabella M. Lami () and Leroy White ()
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Isabella M. Lami: Politecnico di Torino
Leroy White: University of Exeter

Chapter Chapter 24 in The Palgrave Handbook of Operations Research, 2022, pp 781-801 from Springer

Abstract: Abstract Problem Structuring Methods (PSMs) were developed over 40 years ago, so the question of its relevance today appears legitimate. This chapter takes a firm and justified position on their importance: PSMs are still significant but the challenging contextual conditions, in particular the digital revolution, may have altered the way they are to be used and the purpose for which they are applied. Observing what is particularly special about PSM use, the chapter highlights the need to shift from an emphasis on design to one on deliberation. In this regard, a new type of concern is explored, an ethical one that heightens the relevance of PSMs, related to the fact that machines and software can contribute to the structuring and representation of problems, but not to decision-making, which continues to remain in the purely human sphere.

Date: 2022
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DOI: 10.1007/978-3-030-96935-6_24

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