Introduction to the Management by Business Process Approach

José Osvaldo De Sordi ()
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José Osvaldo De Sordi: Federal University of São Paulo (UNIFESP)

Chapter Chapter 1 in Management by Business Process, 2023, pp 1-11 from Springer

Abstract: Abstract By the end of this chapter the reader will have a good understanding of what the Management by Business Process (M-B-BP) approach is, characterizing it with respect to its central element, the business process. This will enable the reader to distinguish the entity “business process” from the entity “process”.

Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-11637-7_1

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DOI: 10.1007/978-3-031-11637-7_1

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