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Discerning Between Functional Management and Business Process Management

José Osvaldo De Sordi ()
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José Osvaldo De Sordi: Federal University of São Paulo (UNIFESP)

Chapter Chapter 2 in Management by Business Process, 2023, pp 13-34 from Springer

Abstract: Abstract At the end of this chapter the reader will be able to differentiate the Management by Business Process (M-B-BP) approach from the traditional and predominant approach to managing organizations, management grounded in functional areas.

Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-11637-7_2

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DOI: 10.1007/978-3-031-11637-7_2

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