Business Operations Transparency

Utpal Dholakia ()
Additional contact information
Utpal Dholakia: Rice University

Chapter Chapter 2 in Transparency in Business, 2023, pp 23-48 from Springer

Abstract: Abstract This chapter examines the research on transparency in business operations, distinguishing between the literature on supply chain transparency, focused on product-centric organizations, and operational transparency, concerned with service-centered organizations. The complex and inconsistent nomenclature and nomological linkages in this literature are clarified as is the growing research emphasis on downstream issues. One significant conclusion reached is that business operations transparency is often as much about managing perceptions of a particular target audience as it is about improving actual performance.

Keywords: Transparency; Supply chains; Business operations; Customers; Service operations (search for similar items in EconPapers)
Date: 2023
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-12145-6_2

Ordering information: This item can be ordered from
http://www.springer.com/9783031121456

DOI: 10.1007/978-3-031-12145-6_2

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().