The Evolution to Patient Centricity

Martina Toni () and Giovanni Mattia ()
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Martina Toni: Roma Tre University
Giovanni Mattia: Roma Tre University

Chapter Chapter 6 in The Digital Healthcare Revolution, 2022, pp 51-62 from Springer

Abstract: Abstract The aim of this chapter is to provide a comprehensive theoretical framework of patient centricity, encompassing the main definitions. Rethinking the healthcare system with a patient-centric view implies the pursuit of a process composed of the phases of patient activation, empowerment, involvement, and engagement. The implementation of patient centricity requires a consistent and coordinated approach, in order to make the patients active participants in the decision-making process by identifying their needs and making information accessible. Managerial implications are proposed in the concluding part of the chapter.

Keywords: Patient centricity; Digitization; Patients’ needs; Patients’ engagement (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-16340-1_6

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DOI: 10.1007/978-3-031-16340-1_6

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