Servitization View

H. M. Belal (), Kunio Shirahada (), Michitaka Kosaka () and Olatunde Amoo Durowoju ()
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H. M. Belal: Liverpool John Moores University
Kunio Shirahada: Japan Advanced Institute of Science and Technology
Michitaka Kosaka: Japan Advanced Institute of Science and Technology
Olatunde Amoo Durowoju: Liverpool John Moores University

Chapter Chapter 2 in Knowledge in Servitization Management, 2023, pp 15-30 from Springer

Abstract: Abstract Servitization is a transition process of adding service concepts into product-oriented value delivery in products or goods-producing companies. Through this practice, the company can create and deliver continuous service value that may influence the company’s performance or growth. However, this transition process needs a wide-ranging level of change internally and externally in an organization. Therefore, to discuss servitization undoubtedly, this chapter includes the justification of the ‘Servitization View’ with related concepts such as service concept, service-dominant logic (S-D logic), product service system (PSS), and finally, servitization.

Keywords: Servitization; Value creation; Service concept; S-D logic; PSS (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-18687-5_2

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DOI: 10.1007/978-3-031-18687-5_2

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