Maturity Tools in the Supply Chain Context: A Framework Proposal

Susana Garrido (), Elisabete Correia (), Marina Fernandes Aguiar (), Daniel Jugend () and Helena Carvalho ()
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Susana Garrido: Univ Coimbra, CeBER
Elisabete Correia: Coimbra Business School Research Centre| ISCAC
Marina Fernandes Aguiar: USP – University of São Paulo
Daniel Jugend: UNESP – São Paulo State University
Helena Carvalho: Universidade Nova de Lisboa

A chapter in The Palgrave Handbook of Supply Chain Management, 2024, pp 33-52 from Springer

Abstract: Abstract The ability to recognize the gradual growth of a given supply chain considering a specific characteristic or factor by understanding its level of maturity is important for progress and benchmarking. These processes allow for a more effective and efficient identification of actions and directions to guide it toward excellence. This chapter aims to explore the theme of maturity tools for supply chain management by suggesting a framework to guide the construction. Addressing maturity models in an integrated manner, this chapter helps students, researchers, and managers in assessing the current level of performance of their supply chains and making decisions about what can be done toward continuous improvement. In addition, practitioners may go deeper and apply the model presented or even develop a maturity model using the framework proposed as a guideline.

Keywords: Supply chain; Maturity; Continuous improvement; Excellence; Measurement (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-19884-7_7

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DOI: 10.1007/978-3-031-19884-7_7

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