Introduction

Christer Sandahl and Mia Knorring
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Christer Sandahl: Karolinska Institutet
Mia Knorring: Karolinska Institutet

Chapter 1 in Managing with Sense and Sensitivity, 2023, pp 1-3 from Springer

Abstract: Abstract Managers wrestle daily with emotionally fraught issues. Because emotions and relationships influence organizational energy, commitment, and financial results, these issues are naturally of managerial concern. They are far too important to ignore. Dealing with emotionally challenging situations in a professional way is therefore one of the most important managerial responsibilities. The manager is ultimately responsible for the conditions that create a compassionate and effective work environment, where feelings can be expressed in constructive ways that benefit the entire organization.

Date: 2023
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DOI: 10.1007/978-3-031-24109-3_1

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