Innovative Work Environment of an Informal Apparel Micro Enterprise with PDCA Cycle: An Action-Oriented Case Study

W. K. Senayah () and D. Appiadu ()
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W. K. Senayah: Accra Technical University
D. Appiadu: University of Ghana

A chapter in Sustainable Education and Development – Sustainable Industrialization and Innovation, 2023, pp 121-142 from Springer

Abstract: Abstract Purpose: Working conditions are undoubtedly critical to the general well-being and performance of workers. The purpose of the study was to apply the Plan-Do-Check-Act model to improve the quality of the work environment of an informal apparel micro enterprise. Design/Methodology/Approach: Action research with a single-case study design and qualitative approach was adopted. Direct observation and interview were used to collect the data. Findings: Findings showed that the quality of the MSE’s work environment was poor. The business operator experienced consistent body pains which affects the worker’s general well-being and performance. Strategies for improving the work environment was developed based on ergonomic principles, communicated to the business operator and implemented. Implications/Research limitations: Account of the subject implied that the improved work environment i.e. renovation of the workshop led to the worker’s comfort, well-being, and increased performance. Practical Implications: This action-oriented study can be extended to other small-scale informal apparel enterprises in poor urban areas in developing counties to improve their work environment. Originality/Value: This would help to contribute to the attainment of SDG 3 (good health and well-being), SDG 8 (decent work and economic growth) and SDG 9 (industry, innovation, and infrastructure) set by the global community. It can also serve as case for educational purposes.

Keywords: Apparel industry; Ergonomics; Ghana; Working condition; Work environment (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-25998-2_10

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DOI: 10.1007/978-3-031-25998-2_10

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