Impacts of COVID-19 on Hotels and Lodges in Tourism Destination Areas in Bulawayo, Zimbabwe

Chidochashe Mandizvo, Angella Chichinye, Phanos Matura, Tendai Kativhu, Margaret Macherera and Idah Moyo
Additional contact information
Chidochashe Mandizvo: National University of Science and Technology
Angella Chichinye: National University of Science and Technology
Phanos Matura: Great Zimbabwe University
Tendai Kativhu: National University of Science and Technology
Margaret Macherera: Lupane State University
Idah Moyo: Populations Solutions for Health

Chapter Chapter 2 in COVID-19, Tourist Destinations and Prospects for Recovery, 2023, pp 21-38 from Springer

Abstract: Abstract The study focused on the impacts of COVID-19 on hotels and lodges in Bulawayo, Zimbabwe. The impacts of COVID-19 were studied using qualitative methods to establish impacts, strategies, lessons learnt and recommendations that could be used in managing the prevailing situation and future crises. Six hotels and seven lodge tourism managers were purposively sampled and interviewed physically and electronically. The study found that the COVID-19 impacts were adverse for both the lodges and hotels. While the impacts were indiscriminate, the study found that small players were extensively affected more than larger entities with safety nets. In order to combat the impacts of the COVID-19 pandemic, managers reported using various strategies and measures to varying effectiveness. It also showed that the lack of severe government interventions and sector-wide coordinated responses could be detrimental to the accommodation tourism sectors in times of crisis. While this study focused on Bulawayo province, future research can be replicated in other cities and provinces in the nation. The use of mixed methods to investigate the impacts of COVID-19 on the tourism sector can also bring out insights this study may have missed.

Keywords: COVID-19; Impacts; Hotels and lodges; Tourism (search for similar items in EconPapers)
Date: 2023
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-28340-6_2

Ordering information: This item can be ordered from
http://www.springer.com/9783031283406

DOI: 10.1007/978-3-031-28340-6_2

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().