Communication Climate

Øyvind Kvalnes
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Øyvind Kvalnes: BI Norwegian Business School

Chapter Chapter 1 in Communication Climate at Work, 2023, pp 3-12 from Springer

Abstract: Abstract Every organisation or group has a communication climate. It manifests in the way members talk to each other in work settings. This chapter positions the concept in relation to those of voice climate and psychological safety and defines it in a way that is wider than both in that it encompasses the climate for voicing concerns and critical issues as well as the climate for expressing support, praise, and appreciation. The chapter also introduces the structure of the book, which has 15 chapters organised in three parts. Part 1 (Chaps. 1 – 6 ) addresses why the communication climate is important in organisations. Part 2 (Chaps. 7 – 11 ) presents five qualities found in well-functioning communication climates. Part 3 (Chaps. 12 – 14 ) highlights communication ethics. The book ends with a chapter containing suggestions for further academic work on the topic.

Keywords: Communication climate; Psychological safety; Voice climate; Communication ethics; The silence mystery (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-28971-2_1

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DOI: 10.1007/978-3-031-28971-2_1

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