Pushing Plus Buttons

Øyvind Kvalnes
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Øyvind Kvalnes: BI Norwegian Business School

Chapter Chapter 11 in Communication Climate at Work, 2023, pp 91-98 from Springer

Abstract: Abstract In a well-functioning communication climate, people are generous in pushing each other’s plus buttons. Meaning, they regularly acknowledge and praise each other’s efforts and initiatives. Pushing plus buttons is the fifth and final quality I will draw attention to as being inherent in the best communication climates. The concept comes from the Finnish philosopher Esa Saarinen, who uses it to describe how people can energise colleagues and collaborators at work by taking time to appreciate truly and explicitly what they do. The opportunity to push a colleague’s plus button can appear in an instant and it can be a critical quality moment.

Keywords: Appreciation; Praise; Plus buttons; Communication climate (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-28971-2_11

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DOI: 10.1007/978-3-031-28971-2_11

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