The Impact of Social Media on Employees’ Voice in Egypt

Ghada El-Kot (), Sarah Fahmy and Mike Leat
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Ghada El-Kot: Arab Academy for Science, Technology & Maritime Transport
Sarah Fahmy: Florida State University
Mike Leat: University of Plymouth

Chapter 3 in Employee Voice in the Global South, 2023, pp 43-71 from Springer

Abstract: Abstract This chapter focuses on the opportunities that social media opens up for employee voice in their organisations in Egypt. The chapter is divided into four sections; the first section discusses the various perspectives and purposes of employee voice, from the internal and external employee voice. The second section focuses on how social media is changing the nature of employee voice and how it is currently used in organisations. The third section reports on Egypt’s social media profile and the findings of a pilot study on the use of social media that would allow employees to express their voices in a sample of three different Egyptian organisations. The final section draws conclusions and makes recommendations for managers, HR practitioners, and employees on how to use social media to enable employees to effectively express their voices either internally or externally in Egypt.

Keywords: Egypt; Employee voice; Engagement; Social media (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-31127-7_3

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DOI: 10.1007/978-3-031-31127-7_3

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