How Migration Enhanced a Mexican MNC’s Socially Embedded Capability

Anabella Davila ()
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Anabella Davila: Tecnologico de Monterrey

Chapter 17 in The Palgrave Handbook of Global Migration in International Business, 2023, pp 385-405 from Springer

Abstract: Abstract This chapter aims to understand how migration enhanced the global capability in the social embeddedness of a Mexican MNC. The case builds on today’s Mexican contextual challenges of a massive migration flow of low-skilled migrants and refugees and the pressures of the United States to adopt the characteristics of a ‘safe third country.’ The case discussed in this chapter is about FEMSA, a Mexican MNC which operates in 13 countries. FEMSA enhanced its global capability in social embeddedness by hiring refugees as part of its diversity and inclusion policy. Through the company’s CSR and sustainability reports analysis, micro-level processes and structures emerged to build its diversity policy. The internationalization processes made the company adopt global standards on diversity issues and train employees to receive a diverse workforce. The company introduced a new structure for human resources practices, such as complaints systems, verification and audit mechanisms, and a diversity governance committee. The diversity policy evolved through processes and structures within the firm serving the company to respond to the contextual challenges of migration and enhance its social embeddedness capability.

Keywords: Social Embeddedness; Refugees; Diversity Policy; Latin America (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1007/978-3-031-38886-6_17

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